FAQ: Laruna: Age of Kingdoms
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

How big are the miniatures?

Miniatures range in size from 35mm-100mm tall. Since the miniatures are representative from a strategic view and not a tactical one, the miniatures are not confined to a specific set scale. That being said, all of the miniatures are on a base that is either 25, 50, or 75 mm in diameter, and most of them are suitable for use with other 35mm scale miniatures.

Last updated: February 01, 2018 09:42

Have you done this before?

Yes! We've successfully funded and delivered both role playing game books and a successful board game. The process has always been relatively smooth and positive. Feel free to check our created projects to learn more!

Last updated: February 01, 2018 09:42

How can I stay informed?

We make every effort to keep our backers up to date on a project without being rude or obnoxious in the process. Updates are made periodically to keep everyone aware of our progress and we make sure to not burden backers with needless or off topic information.

Last updated: February 01, 2018 09:42

How else can I help?

Share this page where ever you can! The campaign contains links to lend support on popular sites like BGG and Facebook.

Every little bit helps because the more attention we get, the more fellow gamers we can recruit, and the more cool stuff we can provide as rewards!

You can also head over to Kicktraq to check out our progress there; more traffic to Kicktraq help put us on their hot projects list!

http://www.kicktraq.com/projects/odampublishing/laruna-age-of-kingdoms-0/

Last updated: February 01, 2018 09:47

Can I still make suggestions to improve the game?

Of course! One of the most valuable things about Kickstarter is getting fellow gamers together so they can be a part of the experience before it finds its way to their game table.

While a large majority of the game is in a nearly final state, we always examine any suggestions in an effort to make a product better for our backers. Discussing ideas, issues and concerns are a part of what helps us deliver the best rewards possible.

Last updated: February 01, 2018 09:42

Will you be using a pledge manager after the campaign?

Yes! We will be using Backerkit for post campaing pledge managing. They have served our backers needs very well in the past.

Last updated: February 01, 2018 09:42

What is a 4x game?

A genre of strategy-based games in which players control an entity and seeks to execute the 4 "X's" (eXplore, eXpand, eXploit, and eXterminate) in their pursuit of victory. Deep and complex gameplay are hallmarks of the 4x game as they seek to provide high levels of immersion.

Last updated: February 01, 2018 09:42

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Why can’t I log into my account?

Request a login link to your survey by entering your email here:
https://laok.backerkit.com/

BackerKit will send you an automated email with an invite link to whatever email you pledged with.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

Can I upgrade or get multiple copies of my pledge?

This depends on the project creator’s decision. If you are unable to see the ‘Want to switch your pledge level?’ after clicking on your pledge amount under “Pledge Level” in your survey, then the project creator would prefer people not to switch pledge levels.

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